Privacy Policy

1. Introduction

TruckHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

• Name and contact information (email, phone number)
• Company name and fleet details
• Billing information and payment details
• Account credentials

Usage Data

We automatically collect certain information when you use our platform:

• IP address and browser type
• Pages visited and features used
• Device information and operating system
• Referring URLs and search terms

Fleet Operational Data

When using our dispatching platform, we process fleet operational data including load details, route information, and cost calculations. This data is used exclusively to provide our profit-per-hour scoring services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our profit-per-hour dispatching platform
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to inquiries and provide customer support
• Analyze usage patterns to improve our services
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our platform (hosting, analytics, payment processing)
• Business partners with your consent for integration purposes
• Law enforcement when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at talwinder@clawwatcher.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted content. You can manage cookie preferences through your browser settings.

9. Third-Party Services

Our platform may integrate with third-party services (load boards, TMS systems, payment processors). These services have their own privacy policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: talwinder@clawwatcher.com