TruckHQ

Legal

Terms of Service

Last updated: March 10, 2026

1. Acceptance of Terms

By accessing or using the TruckHQ platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users of the Service, including fleet operators, dispatchers, and administrators.

2. Description of Service

TruckHQ provides a profit-per-hour load ranking and fleet optimization platform for commercial trucking operations. The Service analyzes available loads against real-time cost factors and ranks them by true profitability to support dispatching decisions.

The Service is intended as a decision-support tool and does not replace professional judgment in fleet operations and dispatching.

3. Account Terms

  • You must be 18 years or older and authorized to represent your organization to use this Service.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must provide accurate and complete information when creating an account.
  • One person or legal entity may not maintain more than one account unless authorized.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Attempt to reverse engineer, decompile, or extract the scoring algorithms or proprietary methodology
  • Resell, redistribute, or provide access to the Service to unauthorized third parties
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload or transmit viruses, malware, or any other malicious code
  • Scrape, crawl, or use automated means to access the Service without prior written consent

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described in the Privacy Policy.

You retain ownership of all fleet operational data you provide to the Service. TruckHQ may use aggregated and anonymized data for the purpose of improving the Service.

6. Intellectual Property

The Service, including its scoring algorithms, user interface, documentation, and all related intellectual property, is owned by TruckHQ and protected by applicable copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms for the duration of your subscription.

7. Payment and Billing

  • Pricing is based on your selected plan and fleet size, as agreed upon during onboarding.
  • All fees are due in advance on a monthly or annual basis, as specified in your service agreement.
  • Fees are non-refundable except as required by law or as stated in specific guarantee terms (e.g., the $1M Savings Guarantee for Enterprise plans).

8. Savings Guarantee

The $1,000,000 annualized savings guarantee is available exclusively to Enterprise plan customers with fleets of 500 or more trucks. Guarantee terms, measurement methodology, and timelines are defined in the separate Enterprise Service Agreement.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TruckHQ does not warrant that the Service will be uninterrupted, error-free, or that the results obtained will be accurate or reliable. All load rankings and profit calculations are estimates based on available data and should be verified by qualified personnel.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUCKHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO TRUCKHQ IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Termination

Either party may terminate these Terms at any time with written notice. Upon termination, your right to use the Service ceases immediately. We may suspend or terminate your access if you violate these Terms.

Upon termination, we will make your fleet data available for export for a period of 30 days, after which it may be deleted.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

14. Contact

If you have any questions about these Terms, please contact us at:

Email: talwinder@clawwatcher.com